Go back Homerton Healthcare NHS Foundation Trust
Service Manager - T&O, Podiatry, ITU and Medical Secretaries
The closing date is 29 April 2026
The Trust wishes to appoint an ambitious and motivated individual on a permanent basis to support operational management within the Surgical, Women's and Neonatal Services (SWNS) Division. The SWNS Division employs c.1,000 staff and is responsible for a wide variety of services including Theatres, ITU, Surgical Specialties, Fertility, Maternity and Neonatal.
Reporting to the General Manager, this post will provide general operational management and business support to the Trauma and Orthopaedics, Podiatry, ITU and Medical Secretary departments as well as direct line management of the divisional secretariat team. The post holder will be fully involved in planning and achieving the Division's overall business and financial objectives and will work as a member of the Divisional Management Team.
This is an exciting role for an ambitious operational manager to gain experience across a number of specialties and manage both RTT and non RTT pathways within them, an ideal training ground for a future general manager.
The successful candidate will possess the ability to work closely with senior clinicians, effectively manage performance against a range of standards and generate clear strategic plans for their services. You will be part of a team of five service managers who have specific specialty departmental responsibilities within the division.
Previous operational management experience is essential.
Main duties of the job
* Work with the divisional management team, Associate Medical Director, Divisional Operations Director, General Manager, Head of Nursing and Head of Midwifery and clinical staff to ensure the achievement of performance and other local and national clinical and non-clinical targets.
* Work with the divisional management team within specific clinical areas and in partnership with other Service Managers and clinicians to ensure the effective provision of consistent quality services.
* Provide first line operational management to outpatient, inpatient and administrative departments and supervise systems and processes for specific areas.
* In liaison with the Divisional Quality and Risk Manager ensure appropriate systems and processes are established in departments to support the robust reporting and progress of governance, risk, and safeguarding issues.
* Manage designated financial resources within budget and support the Divisional Operations Director/General Manager/Head of Nursing/Head of Midwifery in financial management within the Division.
* Support the development of service line reporting and service line management across the division.
Person Specification
Education & Qualifications
* Degree level or demonstrable ability to work at degree level.
Skills & Abilities
* Project management and ability to deliver work on target and to tight deadlines.
* Experience of developing business cases and new business proposals.
Experience
* Substantive management experience within an acute healthcare setting.
* Experience of business and or service planning.
* Budgetary and staff management experience.
* Experience of working towards and meeting performance targets and strategic objectives.
* Experience of Project and change management.
Knowledge
* Knowledge/understanding of confidentiality issues, audit, clinical governance mechanisms & CQC standards.
* Clear understanding of the NHS agenda with insight into government and local performance indicators and standards.
* Knowledge of Operational management.
* Planning and commissioning guidelines and targets.
Trust Values, Equal Opportunities & Other Requirements
* Understanding and demonstration of the Trust Values.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Compensation
£58,133 to £65,261 a yearpro rata p.a. incl.
Contract
Fixed term
Duration
9 months
Working pattern
Full-time,Home or remote working
Reference number
293-SWNS-0586
Job locations
Homerton Healthcare NHS Foundation Trust
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