Lead Guest Experience Manager
We are seeking a seasoned leader to spearhead our Front of House team in delivering exceptional guest experiences at Royal Windsor. Key responsibilities include collaborating with the management team to implement a cohesive vision, maintaining smooth operations and consistency, and fostering a welcoming atmosphere where guests feel valued.
About Us
Our establishment prides itself on serving great-tasting food and drink, with a focus on British hospitality. Our menu features freshly prepared classic dishes with a premium twist, while our extensive selection of craft beers, spirits, wines, and artisan cocktails is perfect for enjoying in our beautiful beer garden.
We cater to diverse occasions, from family gatherings to live events, offering something for everyone.
What We Offer
* Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
* Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
* VIP entry to our Pubs and Bars
* Stonegate Hotel Discounts
* Flexible working
* David Lloyd Corporate Discount Rates
* Discounted Dental Insurance
* Wagestream – Early access to your earned wages
* Award-winning development programmes
Requirements
To be considered for this role, you must be 18 or over as it involves the sale of alcohol.
Please note that we are an equal opportunities employer and welcome applications from candidates with disabilities.