Home Carers Liverpool are hiring for a new business officer role based in our offices on Edge Lane - this is an exciting new role within the company with scope to exponentially grow. With the aim of increasing competitiveness and growth within our domiciliary care across Merseyside. Are you a business minded, quick thinker with knowledge in a social care setting? We Want to hear from you! The role is office based working 9-5 Monday to Friday, working alongside our team of management, coordinators and care staff! What does the role involve? Ensure that all potential care packages issued by commissioners are assessed efficiently against capacity and where appropriate skills, knowledge and expertise Communicating effectively with external bodies, responded in a timely manner to ultimately maximise potential for service growth Supporting operations team to organise and manage runs in line with service user needs, and optimising capacity Develop a strong understanding of HCL contractual obligations, and operating areas. Liaise with the Hospital Discharge Team in relation to the safe discharge from hospital to home of service users, reporting any concerns or unsafe discharges to the Registered Manager Ensure all service user information received is accurately recorded and maintained in Access Care Planning Support staff in understanding and adhering to referral processes and CQC compliance Work closely with operations team to optimise run planning, templating and ensuring runs are compliant with service user preference Act as an ambassador for HCL when representing the Company when required at events and meetings etc What does the perfect candidate look like to us? Experience working in an adult social care/homecare provision Experience of monitoring compliance including implementing agreed corrective action Knowledge of CQC regulations relating to regulated activities Experience of collating data and information to support the preparation of reports Excellent communication skills, including written, oral and numeracy Ability to work collaboratively with a diverse team Ability to handle sensitive, confidential information with professionalism and in line with UK GDPR regulations Minimum of a Level 3 Diploma Health & Social Care or above Local knowledge of Liverpool and the surrounding areas Job code: 10800