As Mini Bar Host, I will fully understand the vision of Six Senses to help people reconnect with themselves, others, and the world around them. Our values focus on local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsibility, fun, quirkiness, and pioneering wellness. Sustainability, wellness, and extraordinary experiences are central to everything we do at Six Senses. I will uphold these pillars and ensure full knowledge and active participation in all our brand initiatives.
I will support the In Room Dining Manager and assume responsibility for the efficient operation of the following:
1. Stock and replenish the mini bar amenities according to standards.
2. Manage and maintain adequate inventory of mini bar items.
3. Collect, clean, sanitize, and refill reusable glass bottles for water, transporting them to the floor pantries, and ensure water stock is optimal in each pantry.
4. Work with empathy; if issues arise that cannot be handled, contact the In Room Dining Supervisor.
5. Greet all guests courteously and attentively.
6. Recommend and promote items as directed by the Supervisor.
7. Maintain and update guest history files, ensuring guest requests, preferences, and food allergies are noted and accommodated whenever possible.
8. Collect and deliver food and beverage-related laundry following resort procedures.
9. Have a good knowledge of all outlet menus (food and wine) and daily F&B activities.
10. Strictly adhere to LQA standards and guest comments.
To perform the role of Mini Bar Host effectively, I must possess the necessary qualifications, technical skills, and experience in a similar role within luxury hotels, with proven results, including:
1. High school diploma or equivalent, with at least 1 year of experience in a similar operational role. A hospitality diploma/degree from a recognized institution is preferred.
2. Familiarity with Food and Beverage terminology, operations, wine service, costs, menu development, food hygiene standards, and inventory control.
3. Fluency in English; additional languages are preferred.
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