TPS Warehouse Operative
Who are TPS?
TPS provides independent garages and bodyshops with high-quality Genuine Parts and products needed to service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group, along with Audi, SEAT, KODA, Volkswagen passenger cars, and Commercial Vehicles. It is a national network of TPS Centres with a 1,500-strong workforce, committed to creating a motivating and inclusive workplace that recognises and rewards its employees, encouraging continuous learning and development.
Launched nationally in 2006, TPS operates on an Agency Model, meaning Centres stock and sell on behalf of Volkswagen Group UK. The brand has experienced rapid growth both financially and in the number of Centres nationwide.
Job Opportunity
What will you be doing?
Reporting to the Warehouse Manager, the TPS Warehouse Operative will be responsible for controlling inbound and outbound warehouse parts stock efficiently and effectively, while supporting excellent customer service. Key responsibilities include:
1. Performing quality checks on stock deliveries
2. Identifying and correctly storing inbound parts (stock items, customer orders, etc.)
3. Picking customer orders accurately and efficiently for dispatch
4. Adhering to FIFO stock control processes
5. Maintaining stock security and condition
6. Assisting with regular stock checks
7. Locating faster-moving parts conveniently to improve picking efficiency
8. Providing high levels of customer service during parts collection and delivery
9. Ensuring efficient handling of trade customer visits
10. Following health and safety regulations, especially manual handling
11. Complying with business processes and warranty guidelines
12. Processing returns and exchange units accurately and promptly
13. Using and updating systems effectively for task completion
Essential Skills
What are we looking for?
* Experience in parts or distribution operations involving inventory control, goods inwards, and order picking
* A passion for the automotive industry
* Proven customer service experience
* A positive, 'can-do' attitude and honest disposition
* The ability to lift and carry heavy items safely
* Computer literacy, including systems like Excel
* Ability to work well in a team and independently
* Accurate and legible record-keeping skills
* A methodical approach with attention to detail
* Strong verbal and written communication skills
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