Shape Your Future with Us
We provide specialised software development and technical support, and we excel in delivering tailored solutions and comprehensive support services. We have successfully delivered custom software development, system integration, and ongoing technical support, enabling the group to enhance its operational efficiency and scalability. Our unique ability to bridge technical intricacies with business needs positions us as a key driver of the group’s technological strategy.
Your Role
As part of our Operations and Technology function, we are looking for AI Prompt Engineer who will work closely with our AI & Automations Manager, playing a key role in designing, building, and maintaining AI‑powered workflows, prompt systems, and intelligent automations that support the wider business.
This role blends technical execution with operational understanding. You will be involved in AI prompt engineering, automation logic, and system integration, while also helping the business understand processes, improve efficiency, and scale intelligent solutions.
Key Responsibilities
* Support our AI & Automations Manager in designing, building, testing, and maintaining AI‑driven solutions
* Engineer, refine, and maintain AI prompts, prompt frameworks, and reusable prompt patterns
* Build and support automations, workflows, and integrations across business systems
* Write, review, and maintain code used in AI pipelines, automation logic, data handling, or system integrations
* Translate business and operational requirements into effective AI and automation solutions
* Explore, recommend, and implement process and AI performance improvement
* Support data collection, analysis, and insight generation to improve AI outputs and workflows
* Document prompts, workflows, decisions, and system logic clearly
* Communicate progress, risks, and opportunities effectively across the business
Skills & Experience
* Tech‑confident – you are comfortable with coding, AI models, prompt engineering, automation tools, APIs, and modern software systems
* Technical Capability (Required), strong knowledge and hands‑on experience in:
* AI prompt engineering and prompt optimisation
* Working with large language models (LLMs) and AI‑assisted workflows
* Coding (e.g. Python, JavaScript, or similar)
* Automation platforms, APIs, and system integrations
* Logical problem‑solving, debugging, and structured thinking
* Working with data, outputs, and performance feedback loops
Nice to Have
* You take responsibility and follow through
* You take pride in building AI solutions, prompts, and automations that you can stand behind
* You challenge assumptions whether in processes, logic, or prompt design when something doesn’t look right
* You are curious, analytical, and eager to learn
* You actively seek better ways to improve AI performance, reliability, and usefulness
* You help us move forward as a team
* You communicate clearly with technical and non‑technical stakeholders.
* You support the development of intelligent, efficient processes that elevate overall performance
Benefits
* Competitive salary
* 20 days annual leave + bank holidays
* Hands‑on experience in a tech‑enabled, data‑driven operations team
* Exposure to automation, AI‑supported workflows, and modern systems
* Ongoing training and development
* Clear progression into senior operations roles
Why Join Us
Career Growth
You will grow your career while being part of a company that is pioneering AI‑driven innovation and automation across multiple industries.
Supportive Culture
You’ll be part of a collaborative, high‑performance team where knowledge‑sharing and mentoring are part of our DNA. We offer a fun, inclusive, and fast‑paced environment where your ideas are not only heard they’re encouraged.
Modern Practice
Work with advanced AI‑powered tools, streamlined workflows, and full administrative support.
Strategic Expansion
With ambitious growth plans and a national footprint, we offer exciting long‑term opportunities in a dynamic firm.
Equality, Diversity & Inclusion
We are an equal opportunities employer and are committed to creating an inclusive and supportive working environment. Applications are welcomed from all suitably qualified individuals.
Ready to Redefine Your Career?
If you’re passionate about shaping AI behaviour one prompt at a time, we’d love to hear from you! Share your CV with us!
This job specification may be reviewed and updated periodically to reflect the evolving needs of the business.
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