Experience# Service Administrator (m/f/d)Reference code 20773LocationMilton Keynes, Great BritainCompanyBizerba (U.K.) Limited (MO\/PO)Type of EmploymentNew HireFunctional AreaService## **Your tasks*** Spare parts administration – generating quotations in SAP* Taking spare part order requests from customers and engineers* Answering phone calls from internal and external customers* Placing spares orders with suppliers and maintaining relevant minimum stock levels* Proactively sell spares to increase spares turnover* Invoicing service orders* Invoice queries* Uploading invoices and relevant documents to customer online portals* Daily reports to identify and correct orders stuck in error queues* Weekly (or at request) revenue reports for the Service Director* Key account monthly invoicing and asset list maintenance and management* Ad hoc customer reports## **Your profile*** Customer focus with excellent customer service experience* Effective communication skills both oral and written* Be a confident problem solver* Multitask* Experience of a performance managed environment, including working to SLA's and achieving KPI's* Ability to work well under pressure* Organized with a good attention to detail* Team Player* Confident with Microsoft packages, particularly Excel* Proficient in SAP and CRM SystemsYour Benefits at BizerbaA holistic healthcare package for employee welfare that offers savings on routine medical expenses.Our life insurance ensures our employees have peace of mind, knowing that their families will be financially supported in case of unforeseen events.Employees are automatically enrolled in the company's occupational pension plan.From cycling-to-work initiatives to utility discounts, our comprehensive range of employee benefits is designed to provide savings as you grow. We offer a diverse range of discounts to all our employees.
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