* Act as CRM trusted advisor in support of business unit projects through all phases of requirement gathering, design, development, testing, and deployment; product demonstration and use-case modeling, business process development and related configuration, alignment and buy-in with stakeholders, direct support of business unit staff during launch, etc.
* Estimate work efforts required for each phase of a project or ticket, direct design, development, and implementation responsibility
* Provide product and technical expertise when scoping complex projects and related integrations
* Review code and solution summaries where appropriate to ensure adherence to best practices and fit-for-purpose development
* Integration monitoring, trouble-shooting, and future integration requirement assessment, design, and development
* Documentation and knowledge sharing; technical, business process, best practice, reference architecture, etc.
* Applies advanced Salesforce technical principles and concepts; contributes to the development of new principles and concepts
* Works on unusually complex technical problems and provides solutions which are highly innovative and ingenious
1. Works under consultative direction toward predetermined long-range goals and objectives; determines and pursues courses of action necessa...