Head of Clinical Services Ophthalmology
We are working with a leading NHS and private ophthalmology provider to recruit an experienced Head of Clinical Services to join their friendly, forward-thinking team at a modern site in Bristol (Aztec West).
This is a unique opportunity to shape and deliver clinical strategy, drive professional development, and ensure regulatory compliance across multiple locations.
Key Responsibilities
* Lead the development and implementation of clinical protocols, standards, and training programmes, including Ophthalmic Technician, pre-reg, and IP placements.
* Oversee professional registration, CPD compliance, and audit readiness.
* Attend Clinical Governance Committees and represent the organisation at industry forums, conferences, and practice locations.
* Drive adoption of advanced diagnostic technologies (OCT, biometry, fundus imaging, glaucoma management).
* Mentor ophthalmic technicians and support talent development pathways.
* Collaborate with external agencies to advise on enhanced eye care services.
* Monitor clinical KPIs, patient outcomes, and lead quality improvement initiatives.
* Oversee all planned outpatient clinical activity across all sites.
* Manage and develop a large, multi-disciplinary clinical team.
* Build relationships with stakeholders (ICBs, NHS Trusts, Health Boards, Primary Care) to optimise patient care.
Person Specification
Essential:
* Fully qualified optometrist registered with the GOC.
* Minimum 10 years post-qualification experience, including 5+ years in senior clinical roles.
* Proven track record in clinical governance, audit, and training delivery.
* Exceptional leadership, communication, and stakeholder management skills.
* Confident with Office 365 and tech systems (training provided).
* Ability to manage competing priorities calmly and clearly.
* Understanding of CQC standards, NHS standards, and ICB criteria.
Desirable:
* Experience in multi-site optical practices, NHS/ISP ophthalmology services, or ICB commissioning.
* Higher qualifications (MOptom, Professional Certificate in Glaucoma, IP qualification).
* Published research or contributions to optometric journals.
* Familiarity with patient electronic medical management systems (e.g., Open Eyes).
* Strategic thinker with commercial awareness.
Whats on Offer
* Competitive salary: £75,000 £90,000 per annum
* 25 days holiday + bank holidays (increasing with service)
* Performance bonus
* Pension scheme
* Enhanced family leave and sick pay
* Employee Assistance Programme 24/7 confidential support
* Perks & discounts (private healthcare/dental care, retail savings)
* GOC fees paid + generous CPD allowance
* Ongoing training and development opportunities
* Opportunity to shape national clinical strategy in a growing, innovative group
Hours: 40 hours per week, 100% office based.
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