Location: Trent Bridge House, West Bridgford, NG2 6BJ
Adult Care Financial services are looking for a motivated and enthusiastic individual to work within a small team of Personal Budget Officers as part of our Quality Assurance and Resolutions Team.
The role is focused on informing and supporting people to successfully manage their Direct Payment, enabling them to access flexible, person-centred services and supporting the Department's journey to become a strengths-based organisation.
You will be an excellent communicator with the ability to regularly engage with people with varying communication needs and cognition, and be passionate about providing exceptional customer service.
The auditing of people's Direct Payment accounts will require a good level of numeracy to perform accurate mathematical operations and process large amounts of detailed financial information at pace.
Training will be provided on all aspects of the role.
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