UCFB are seeking a Senior Course and Data Administrator to support the effective delivery of key student administration services across the full academic cycle for all campuses.
This role will lead on operational tasks, ensure compliance with institutional and regulatory requirements, and contribute to the development of high-quality processes that enhance the student and staff experience whilst working closely with the Student Administration Manager.
Key Tasks
* Oversee and contribute to the day-to-day delivery of course and student data administration & timetabling system officer services
* Act as the first point of contact for staff and student queries related to course and data administration, resolving issues promptly.
* Supporting Student Engagement and Achievement activities and initiatives. Including but not limited to supporting: At Risk and Student Engagement processes, and Assessment Adjustments
* Promoting sources of advice, guidance and support to students linked to key points in the academic cycle
* Oversee the coordination, enhancement, and maintenance of the department's areas within key institutional IT platforms, such as the Online Hub, student records system, Virtual Learning Environment, and the intranet.
* Conduct regular quality audits and “health checks” of student data and processes.
* Identify risks to service delivery, propose mitigation strategies, and escalate significant issues to the Student Administration Manager
* Deliver targeted training and updates to staff and students on processes, systems, and services related to course and data administration
Please see job description below for further details and person specification