Job Title: Head of Spa
Location: Ardencote
An Exciting Leadership Opportunity - Be Part of Something Exceptional
We are delighted to present a rare and exciting opportunity for an inspiring and commercially driven Head of Spa to lead our Spa and Leisure operations following a stunning multi-million-pound refurbishment. This is more than a role, it is a chance to shape the future of a flagship Spa destination and play a pivotal role in a new era for Ardencote.
The Opportunity
As Head of Spa, you will lead the strategic, commercial and operational direction of our beautifully redeveloped Spa and Leisure facilities, including Therapy, Gym, Retail and Membership. You will be empowered to drive performance, elevate guest experience and build a high-performing, passionate team within a luxury environment designed to exceed expectations.
This is a hands-on leadership role where your vision, energy and commercial insight will directly influence the success and reputation of the Spa. You will work closely with the senior leadership team to shape the guest journey, grow revenue, and deliver an exceptional wellness experience that sets us apart in the market.
What You Will Be Responsible For
Leading and inspiring the Spa and Leisure teams to deliver exceptional guest experiences
Driving commercial performance, revenue growth and profitability across all Spa operations
Creating a culture of excellence, engagement and continuous improvement
Developing innovative guest experiences, treatments and retail performance
Managing budgets, forecasting, payroll and financial performance
Enhancing membership growth, retention and guest loyalty
Working collaboratively with senior leadership to deliver strategic business objectives
Ensuring the highest standards of presentation, service, safety and operational excellence
What We Are Looking For
We are seeking a dynamic, passionate and experienced Spa leader who thrives in a luxury, guest-focused environment and is excited by the opportunity to lead a newly transformed Spa.
You Will Bring
Have proven leadership experience within Spa, Wellness or Luxury Hospitality
Have an excellent commercial and financial acumen
Have a passion for guest experience and service excellence
Have the ability to inspire, develop and lead high-performing teams
Be a strategic thinking combined with a hands-on, operational approach
Have energy, creativity and a drive to deliver outstanding results
Additional Information
Full-Time position
45 hours per week
Working 5 out of 7 days per week
Why Join Ardencote?
Be part of an exciting new chapter following a major Spa transformation
Lead a flagship Spa within a well-established and respected hospitality destination
Work within a supportive and ambitious leadership team
Opportunity to shape the Spa's future and make a real impact
Competitive salary and benefits package
A rewarding role within a beautiful environment focused on wellness and guest experience
This is a unique opportunity to lead, inspire and create something truly special. If you are a passionate Spa professional ready for your next exciting challenge, we would love to hear from you.
Apply now and be part of the next chapter of Ardencote.