Looking for a job where you can play a key role in keeping an office running smoothly? Seeking a full-time role with a 37-hour workweek? We are seeking a Reception & Administrative Assista nt to support the smooth running of our busy Customer Care team and provide excellent service to staff and visitors. In this role, you will be the first point of contact for clients and colleagues, managing phone and email communications, performing general administrative duties, and supporting the wider team. Key Responsibilities Dealing with all incoming calls and operating the switchboard Managing incoming post, emails, and general office administration including filing, photocopying, and post duties Updating information on the in-house computerised system Carrying out other related or ancillary duties as delegated by management Supporting colleagues with ad-hoc administrative tasks as needed Greeting visitors and clients in a professional and welcoming manner Assisting with office organisation and internal communications What we are looking for A minimum of 5 GCSEs, including Maths and English Previous experience in a similar role, such as receptionist, administrator, or office assistant (2 years preferred) Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) Excellent communication and interpersonal skills Strong organisational skills, with the ability to prioritise tasks effectively Professional, friendly, and approachable manner Experience in a customer-facing environment is advantageous, but not essential full training will be provided What we offer Competitive salary Generous annual leave allowance, including bank holidays Company pension scheme (eligibility required) Office closure during Christmas Employee Assistance Program Career growth opportunities Permanent position offered upon successful completion of a 6-month probation period Training and development opportunities available Company Overview & Culture We are a family-run and family-orientated company, with approximately 150 staff, who pride ourselves on providing excellent service to our clients. Our main focus is on ethics, exceptional client care, and creating a warm and inclusive culture for our employees. Applicants must have the legal right to work in the United Kingdom. We are unable to offer visa sponsorship. Skills: Communication Skills Organisation & Time Management Attention to Detail IT / Computer Skills Multitasking & Flexibility Customer Service / Interpersonal Skills Reliability & Professionalism