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Waiter/waitress - rotunda bar & lounge

London
Four Seasons Hotels and Resorts
Waitress
Posted: 6h ago
Offer description

Join to apply for the Waiter/Waitress - Rotunda Bar & Lounge role at Four Seasons Hotels and Resorts.

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we would like to be treated. Our employees around the world create amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart. We believe that to deliver exceptional guest experiences we need a world‑class employee experience and company culture.

Location: The restaurant is located in the Four Seasons Hotel London at Tower Bridge, overlooking Tower Bridge and the Tower of London. It is a five‑star hotel with 100 rooms, 41 residential apartments, a large ballroom and a destination spa. Rotunda provides an all‑day dining, afternoon tea & bar experience.


The Role

As a Waiter/Waitress, you will play a key role in creating memorable moments for our guests by delivering exceptional service with warmth and professionalism.


What You Will Do

* Provide an attentive and personalized food and beverage service to guests.
* Confidently guide guests through the menu, offering recommendations and answering any questions about food, wine, and cocktail selections.
* Ensure tables are properly set up and maintained throughout service.
* Communicate effectively with the kitchen and bar teams to ensure timely and accurate orders.
* Maintain cleanliness and organisation of the service areas.
* Deliver a seamless and engaging dining experience that reflects the Four Seasons standards of excellence.


What You Bring

* A minimum of 1 year of experience in a similar role within a luxury hotel or high‑end restaurant environment.
* Strong knowledge of food and beverage, including wine and cocktail pairings.
* Excellent communication and interpersonal skills, with a natural flair for engaging with guests.
* A proactive and professional attitude, with a keen eye for detail and service quality.
* All candidates must have the right to work in the UK.


Benefits

* £36,500.00 package including hotel service charge and salary.
* 40‑hour working week.
* Excellent training and career development opportunities.
* Up to 20 complimentary nights at any Four Seasons Hotels or Resorts worldwide with years of service.
* Free meals at Pepys while on duty, including fruits, coffee/tea, and fizzy drinks available throughout the day.
* Up to 2 paid Wellness Days per year.
* Holiday entitlement increases with length of service up to 33 days.
* Free life insurance while on duty.
* Bupa Dental and MediCash plan available.
* Opportunities to build a successful global career.
* Season Ticket Loan & Cycle to Work scheme.
* Free uniform dry cleaning.
* Employee Experience: Annual themed employee party and various social, charitable, and sporting events.
* Access to Wagestream – a salary advance benefit.
* Employee Recognition Programmes.
* …and many more surprises to discover.


Schedule And Hours

Candidates must be able to work mornings, evenings, and weekends as the restaurant is open for breakfast, lunch, and dinner.

We look forward to receiving your application!

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