Smooth operations. Delivering at a fast pace. Impacting the future. Business Operations Coordinator £32,000 - £35,000 ( Benefits ) Reports to: Lead Supplier Operations Manager Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 28 April 2025 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact recruitment@cancer.org.uk as soon as possible. Recruitment process: One competency-based interview with an exercise Interview date: From the week commencing 05 May 2025 How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you. Cancer Research UK’s Technology team are essential to delivering ambitious, modern change initiatives and programmes across the organisation. Our purpose is to ensure we maximise resource value while driving operational transformation that enables us to be an inclusive, engaging, well-governed, agile, and sustainable organisation for our employees and supporters. This involves delivering and leading projects to drive change across a range of products and services used by 4,000 staff, 600 shops, and thousands of supporters. The Business Operations team plays an important role in this mission by providing transparency and expert advice on portfolio, budget, finance, supplier, and resource management to ensure the successful delivery of projects across the Technology directorate. This involves ensuring that Technology has the right processes, tools, and insights to deliver better outcomes more quickly and efficiently, while facilitating data-driven, informed decision-making, and ensuring Technology has the right resources and investment to deliver value across the charity. As a Business Operations Coordinator, you will provide collaborative administrative support to ensure smooth and efficient operations and that deadlines are met across the Business Operations team. This will involve overseeing documentation, record-keeping, and data management while delivering administrative tasks across planning, financial, supplier, and contract management. Furthermore, you will have the opportunity to help identify, implement, and improve frameworks, processes, and tools to enhance efficiency across the team. If you are an Administrator with experience in record keeping and data management in large, complex organisations, we’d love for you to join our mission. What will I be doing? Record-keeping: Managing supplier, contract, and financial documentation. Ensuring information is accurate and accessible, which is key in driving many business operations processes. Inbox management: Monitoring inboxes by promptly reviewing, prioritising, and actioning messages (responding or escalating as necessary). Diary management: Managing a schedule of regular meetings across the Business Operations team, Technology directorate, and Cancer Research UK. Hosting and facilitating meetings and minute taking. Operational support: Collaborating with colleagues to carry out critical tasks in line with the monthly operational cycle, such as: Raising requisitions. Notifying colleagues when contract renewals are due. Supporting with reporting and management information requests. Continuous improvement: Assisting in developing, improving, and embedding frameworks, processes, and tools. Ensuring changes are based on real user needs and feedback. Ensuring lessons learned are addressed so that delivery outcomes and business operations are more efficient and effective. Providing guidance: Acting as a key point of support for the Technology directorate by providing advice, guidance, and support on all aspects of business operations. Driving compliance: Supporting the Technology directorate in fostering collaboration and ensuring compliance with key policies and procedures. Identifying and implementing opportunities for compliance, policy, and procedure enhancements to maintain and refine effective ways of working across Technology. Deputising for the Senior PMO Analyst as required. What skills will I need? Administrative background with experience providing administrative support, record keeping, and data management in large, complex organisations. Accurate and efficient data entry with high attention to detail and Excel proficiency (this includes COUNTIFS, SUMMIFS, VLOOKUPs, and conditional formatting). Strong organisational and prioritisation skills with a track record of effectively planning, scheduling, and managing multiple tasks and diaries, while adhering to deadlines and maintaining attention to detail. Excellent interpersonal and communication skills with a proven ability to communicate effectively in writing, face-to-face, and virtually with a wide-ranging audience. Displays a customer service mindset with the ability to build collaborative relationships, network across the organisation, and work as part of a team to deliver successful outcomes. Has a continuous improvement mindset for identifying and capitalising on improvement opportunities, encouraging innovation, and promoting best practices. Strong problem-solving skills with the ability to identify and resolve challenges. Proficient in Microsoft suite Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Additional Information For more information about working with us please visit our website or contact us at recruitment@cancer.org.uk. For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 0 20 3469 8400 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.