Join our team as a Customer Service Advisor at Hiscox, where you'll handle queries via phone and email, with individual targets balancing sales, quality, and customer satisfaction. Develop expertise in our products and IT systems through comprehensive training, including online modules and self-learning, followed by a 4-week Academy program to enhance your skills.
Participate in weekly team meetings to discuss performance and problem-solving, collaborating with other teams to ensure positive outcomes for our customers and Hiscox. Our benefits include:
* 25 days holiday, increasing to 28 days after 3 years, with options to buy extra days
* Hiscox Days for personal celebrations or family time
* £350 towards gym or sports memberships
* £300 festive hamper or shopping vouchers
* Health coverage, Sharesave Scheme, pension, critical illness, and life assurance
* Potential to work up to 2 days from home once proficient
We're looking for motivated individuals who enjoy engaging with people, are team players, receptive to feedback, resilient, and driven to surpass goals. Sales experience and target-hitting background are desirable.
The role offers a salary of £25,000 with potential bonuses, 35 hours/week, Monday to Friday, 9-5pm. We value diversity and support flexible working arrangements; please discuss options with our resourcing team.
Become part of our unique culture and work with amazing people at Hiscox!
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