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Store Manager Role
As Store Manager, you'll ensure your store is an inspiring place to shop, offering amazing choice and friendly, knowledgeable customer service. You'll lead and motivate a close-knit team, supporting, training, and developing them to exceed sales and profit targets through excellent customer service. Our approach is not hard-sell; sales are driven by great service. An interest in creativity or interior design is helpful, as you'll assist your team in helping customers visualize their projects using in-store technology.
You will create the business plan, develop your team, and seek continuous improvement. We're looking for ambitious Store Managers who want their store and team to excel. No two days are the same; you might be getting creative or helping with deliveries and store setup.
Who You Are
You have retail experience with full P&L responsibility and a proven track record of delivering excellent customer service and financial results. You understand that great customer experiences drive sales. You are commercially aware, with the business acumen to stay ahead of competitors and differentiate your store. You are a natural leader who drives performance through clear leadership, coaching, and people management.
What We Offer
In a culture that recognizes hard work and rewards results, you'll enjoy uncapped personal commission and a company bonus scheme that shares our success and boosts your base salary. Benefits include a generous staff discount, Share Save scheme, pension, life assurance, health insurance, increasing holiday allowance with service, and other perks. We support internal talent development with tailored plans and training. Flexibility to cover store hours, including weekends, is required, but there’s no evening work or holiday work on Christmas Eve or Boxing Day.
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