Are you passionate about building secure, scalable cloud infrastructure that supports vital public services?
Do you thrive in environments where innovation, collaboration, and continuous improvement are at the heart of everything you do?
Are you looking for a role where your cloud expertise helps deliver smarter, faster, and more secure public services?
As a key technical leader, you will be responsible for the design, development, and ongoing support of cost-effective, cloud-based infrastructure that underpins the Charity Commission’s strategic objectives. This role involves leading the implementation and continuous improvement of scalable and secure cloud environments supporting the full software development lifecycle, including development, escalated support, and live operations. You will ensure that infrastructure solutions are robust, efficient, and aligned with best practices in cloud architecture and service delivery.
Working closely with cross-functional teams, you will drive the adoption of modern technologies and automation to streamline operations and enhance system reliability. Your leadership will be instrumental in enabling rapid and consistent deployment of projects and technical solutions, ensuring they meet performance, security, and compliance standards. You will also play a pivotal role in shaping the future of the Commission’s digital services by fostering innovation and embedding continuous improvement mechanisms across infrastructure services. This high-impact role offers the opportunity to influence the technical direction of a vital public organisation, ensuring its infrastructure is resilient, future-ready, and capable of supporting its mission to serve the public effectively.
The main responsibilities include:
1. Technical specialism: You possess in-depth knowledge of Microsoft Azure cloud infrastructure and technologies. You will lead the building, maintenance, and support of all technical and cloud-related incidents as a specialist escalation point for the Service Desk team.
2. Technical projects lead: You will lead business roadmap projects from a technical Microsoft Azure Cloud perspective, enabling and implementing solutions rapidly and consistently.
3. Technical understanding: Your cloud knowledge underpins your ability to deliver role responsibilities. You stay informed of industry developments to utilize new and emerging cloud tools and technologies cost-effectively.
4. Service focus: You will ensure cloud services are delivered in line with SLAs for escalated calls. These services include internally provisioned services, cloud-hosted services, and third-party services. You will lead the design, development, delivery, and operation of IT products, ensuring cohesive service delivery from various providers, adhering to policies, standards, and procedures.
5. Service Processes: You will ensure that service processes, documentation, and governance are maintained and updated as needed, following ITIL best practices. You will lead Microsoft Cloud-related change management, including design, analysis, development, documentation, and implementation of changes, and facilitate RFC discussions within the ITIL-based CAB.
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