Full Time Position (45 hours) - Salary £32,760.00 per annum plus service charge
Shifts typically range from 9:00 AM until late depending on the event schedule.
Join the Sopwell House Family!
Your country home away from home, nestled within 12 acres of picturesque Hertfordshire countryside. Sopwell House is a luxurious, family-owned Georgian country house hotel offering timeless elegance and modern comfort. Were proud to be a place where exceptional service is delivered with warmth, pride and purpose. Were currently looking for a passionate Conference & Banqueting Assistant Manager to join our dedicated team.
Your role in our family:
Lead, train, and support the Operations team to meet standards set in Standard Operating Procedures (S.O.P.)
Monitor staff performance and take corrective action where necessary to maintain service quality
Oversee staffing levels across all C&B areas, ensuring adequate coverage within budget
Act as the departmental lead in the absence of the C&B Manager
Ensure all events are set up, executed, and broken down to the highest standards
Maintain cleanliness, organisation, and presentation across all banqueting and bar areas
Oversee stock control and rotation for beverages, ensuring bar readiness before each event
Ensure all statutory Health & Safety, Food Hygiene, and Licensing regulations are followed
Deliver exceptional guest service by anticipating needs and resolving issues promptly
Communicate changes to event details to all relevant departments efficiently
Maintain and update departmental standards, delivering relevant training to staff
Support departmental image and revenue growth through service excellence and collaboration
Enforce correct dress code and professional behaviour among all C&B staff
What would make you the perfect fit?
You take pride in delivering impeccable event setups and maintaining the highest standards of cleanliness and presentation
Youre a dependable leader and team player who thrives in a fast-paced, dynamic event environment
Youre organised, proactive, and ready to tackle challenges hands-on to ensure smooth event execution
You understand the crucial role of coordinating behind the scenes to support both the team and clients seamlessly
You bring a positive attitude, strong work ethic, and a commitment to excellence no detail is too small
Previous experience in conference, banqueting, or hospitality supervision is essential
The best bit:
28 days holiday + 1 Extra Holiday Day on Birthday
Long Service Loyalty rewards
Discounted Food and Beverage and accommodation
Staff Events
Introduce a friend at work bonus
Staff meals on duty
At Sopwell House, we live by our Vision, Purpose and Values.
We are dedicated to creating a world of Perfect Contentment for both our team members and guests alike Spreading kindness one act at a time along the way. Our team pride themselves on Performing with Drive and Serving with Soul in everything we do.
Being a part of the Sopwell Family made me think anything was possible in my career
If this sounds like your dream job, we would love to hear from you!
All applicants must have the right to live and work in the UK.Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion.
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