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Business support co-ordinator

Worthing
Mitie Cleaning & Hygiene Services
€15,000 a year
Posted: 19h ago
Offer description

Business Support Co‑ordinator

* Role: Business Support Co‑ordinator
* Hours: Monday & Tuesday, 8:00 am – 4:00 pm; Wednesday 8:00 am – 12:00 pm
* Location: GSK – Worthing – Dominion Way
* Salary: £14,276.60
* Please Note: This is a Penicillin factory. If you are allergic to Penicillin we cannot progress with your application.


Responsibilities

* Raising, goods receipting and accurate allocation of orders in SAP / Coupa.
* Take calls from customers in relation to reactive jobs and general enquiries.
* Ensure the delivery of the services within the Mitie team, meeting customer requirements and anticipating their needs.
* Assist and support the Mitie service lines by performing a range of day‑to‑day administration duties.
* Responsible for all reactive work order requests received to the helpdesk to ensure they are completed and closed within the contractual KPIs and SLAs.
* Customer communication – keep the customer informed of progress on their request.
* Ensure all month‑end reporting is delivered accurately and timely to the site Finance Management team.
* Provide the day‑to‑day services required to support the Post Room functions at GSK Worthing.


Qualifications

* Experience working in an administrative or office environment.
* Previous finance experience – experience in SAP / Coupa highly desirable.
* Organised and process‑driven with excellent attention to detail.
* Experience in Microsoft Office packages.
* Good written, verbal communication and negotiation skills.
* A team player with the ability to lead by example, strong interpersonal skills, and the ability to interact at all levels.


Benefits

* Flexible lifestyle benefits platform – Choices.
* Up to five extra days’ holiday each year.
* Critical illness insurance.
* High street discounts from thousands of retailers, gyms, and more.
* Cycle‑to‑work scheme.
* Life cover up to four times salary.
* Enhanced pension contributions and a save‑as‑you‑earn scheme.
* Mitie Matching Share Plan (free shares possible).

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (e.g., dyslexia, anxiety, autism, a mobility condition, or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Dan Dyke at Dan.dyke@mitie.com.

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