Location: Hyde Road, M12 6JS (Flexibility to travel to other depots; Wythenshawe, Tameside and Sharston)
Hours of work: Basic 38 hours per week. Flexibility required for hours/days worked (including weekends) in line with operational requirements.
As an integral member of the Metroline Manchester Engineering Team, reporting to the Workshop Supervisor and collaborating with other mechanics and engineering specialists the primary function of this role is to maintain vehicles to the standard required by the Vehicle and Operator Services Agency [VOSA] to help achieve maximum vehicle availability.
The role is responsible for the inspection, maintenance, troubleshooting, diagnosis, repair and testing necessary to maintain all depot-based vehicles, including record keeping and written verification of work accomplished as directed. Working in a safe manner as stated in current legislation and ELBG policies and procedures.
Main Responsibilities
Technical delivery
* Help ensure that the needs of the Depot are met and that enough vehicles are available to meet Peak Vehicle Requirement [PVR]
* Responsible for routine inspection/maintenance of all depot vehicles in accordance with established company procedure including VOSA requirements
* Perform repetitive mechanical, electrical and some minor body repair
* Perform final operational test on all vehicles to quality-check all repairs
* Receive, handle safely, store or deploy materials appropriate to the task being undertaken
* Work effectively unsupervised and often with only an outline brief, using specialist or practical skills to complete a timely solution
* To ensure that all vehicles provided for operation comply with the standards set by Metroline Manchester
* Work in accordance with safe working practices as stated in the Health and Safety policy and procedures and risk assessments
* Provides emergency roadside services, minor repairs, and assists in vehicle recovery. · Assists with depot general maintenance.
Reporting and vehicle logs
* To ensure that all appropriate documentation and records are maintained accurately to satisfy the requirements of the Department of Transport Operator's licence and company policies and procedures.
Continuous Improvement Practices
* To keep abreast of environmental and technical developments
* Actively and continuously improve professional knowledge, skills, and abilities by participating in routine training sessions relevant to position and job duties.
Training and upskilling
* To support with the training and mentoring of apprentices and new employees
* Any other reasonable duties as directed by senior management that lies within the scope of the jobholder’s responsibilities
Essential criteria
* Knowledge and previous experience of vehicle bodywork repairs and maintenance procedures, ideally on HGV, PCV or Buses
* Ability to read, understand, follow and/or apply oral and written instructions such as complex technical instructions in maintenance manuals, wiring diagrams and schematics, and technical service publications
* Awareness and understanding of risk assessment, Health and Safety practices and Department of Transport standards
* An understanding of the standards required by VOSA and the Department of Transport
* Knowledge of manual handling regulations
* Computer literate with working knowledge of relevant packages
* Experience in analysing and fault finding
* Basic automotive electrics
* Basic bus bodywork
Desirable criteria
* The post holder should have the ability to gain a PCV licence.
Competencies & Skills
Customer Centric Approach - Takes pride in delivering an excellent service for colleagues, stakeholders, and the wider community, responding proactively and appropriately to the requirements of the depot management team with a natural flair of providing support and guidance and going ‘the extra mile’.
Relationship management - Able to establish and maintain cooperative and productive working relationships and positively contribute as an effective member of the team.
Continuous Improvement - Embraces change and see new ways of working as an opportunity to improve and proactively shares relevant knowledge and experience.
Good attention to detail – careful and thorough review of documents and figures to ensure accuracy of written and numeric information. Must be proactive, methodical and results orientated.
Communication – Excellent written and spoken English with the ability communicate clearly and at all levels, with discretion exercised when managing confidential matters.
Thinking & Problem Solving – analyses issue and breaks them into component parts with the ability to use initiative and identify solutions when a problem or difficult situation arises.
Literacy & Numeracy –expresses complex issues clearly in writing together with the ability to collate and interpret statistical data.
Personal Resilience - Able to manage own workload effectively working to strict deadlines and work well under pressure.
The Equality Act
Metroline is an equal opportunity employer, and all qualified applicants will receive consideration for employment with due regard to legal obligations for protected characteristics i.e. age, disability, marriage and civil partnership, gender reassignment, pregnancy and maternity, race, religion and belief, sex and sexual orientation.