Retail Assistant 19.5 Hours (Seasonal & Sundries) - West End
Gaters Mill, Mansbridge Rd, West End, Southampton SO18 3HW, UK
Job Description
Posted Monday 30 June 2025 at 00:00
Retail Assistant (Seasonal & Sundries)
Pay rate up to £12.21 per hour.
We are recruiting a Retail Assistant on a part-time, permanent basis, working 19.5 hours a week.
Working pattern will be
Week 1 - Monday 9am to 6pm, Thursday 2pm to 6pm and Saturday 9am to 6pm
Week 2 - Monday 2pm to 6pm. Friday 9am to 6pm and Saturday 9am to 6pm
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant.
We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team.
The role of Retail Assistant
Our Retail Assistants welcome customers to the centre and help with questions across a wide variety of Indoor product ranges. They play a crucial role in assisting customers, promoting products, and ensuring a smooth sales process.
Based in the Seasonal and Sundries Department the focus will be on providing excellent service and assisting our customers with their Garden Furniture, BBQs and Outdoor Living products during the Spring and Summer months. In the Autumn & Winter you will be focused on our Christmas department.
Maintaining product presentation, and stock levels within inventory control procedures. Involving some heavy lifting of products such as compost and aggregates, this role can be physically demanding.
Key Responsibilities include:
* Greet customers and assist them in finding products that meet their needs.
* Provide detailed information about products, including features and benefits.
* Engage in upselling techniques to maximise sales opportunities.
* Maintain an organised sales floor, ensuring products are well-displayed and stocked.
* Process customer orders and transactions using computer and till systems
About You
This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. Ability to engage with customers and talk passionately about our wide range of products will be key to driving sales and enhancing customer satisfaction.
Previous retail or sales experience is desirable.
* Up to 38 days of Holiday (pro-rata)
* Retail discounts, save money on day-to-day spending, days out, and gifts.
* Cycle Scheme, helping spread the cost of a bike and saving on tax.
* Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.
* Time off to support local charities, with an annual paid Charity Day
* Wellbeing support with Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
* Company pension scheme for eligible employees
Gaters Mill, Mansbridge Rd, West End, Southampton SO18 3HW, UK #J-18808-Ljbffr