Dams have been providing furniture solutions since the 1960s and is one of the UKs leading manufacturers and suppliers of office furniture, employing over 340 people from our sites in Knowsley.
Job Overview
We are seeking a proactiveBusiness Systems Analyst to support the ongoing enhancement and optimisation of our business systems.
In this role, you will work closely with stakeholders across the business to understand operational requirements and translate them into effective system solutions.
Why Join Us?
37.5hrs per week, Monday to Friday, 8.30am - 4.30pm
28 days holiday per year (rising with service) including bank holidays
Dams employee hub with hundreds of retailer discounts
Health cash plan (employer funded)
Death in service insurance (employer funded)
Employee 'Above and Beyond' awards to celebrate people who make a difference
Annual wellbeing events focused on supporting you
Free on-site parking
Key Responsibilities
Collaborate with IT users to maintain an exceptional level of service, monitoring and resolving IFS and other business system related issues
Work closely with other IT users to execute the IT strategy and roadmap
Act as a key point of contact between business and third-party vendors - escalate support issues, manage relationships, and ensure delivery against project plans
Work closely with key stakeholders, analyse existing processes and identify improvements
Manage future IFS and other business system rollouts, enhancements and upgrades
Perform change management, create project and test plans, manage key priorities
Take ownership of business system change requests and manage work undertaken by developers/contractors
Develop technical specifications for future IFS enhancements
Ensures strict controls are in-place to manage on-going IFS development requests
Collaborate with cross functional teams to configure and support EDI
Experience And Skills Required
Experience in IFS or similar ERP systems
Previous experience as a business systems analyst or similar role
Experience within a manufacturing environment (preferred)
Knowledge of systems development life cycle
Able to use SQL to query databases and create reports
Ability to communicate with internal and external software developers
Able to communicate effectively with non-technical parties
Familiarity in data analysis or business intelligence (preferred)
Experience in EDI (preferred)
If you are passionate about optimising systems, and driving continuous improvement, we would love to hear from you. Join our team to play a key role in supporting stakeholders, and delivering effective technology solutions that make a real impact. Apply now
Dams is only accepting direct applicants for this role; no agency contact is currently required.
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