Purpose
:
The role of this Personal Assistant is to provide high level support to the Senior Management Team ensuring first-class administrative standards, effective time management and a very high level of confidentiality. The individual will provide a confidential, dedicated, professional & diligent service. They will also support the Executive Assistant Team during busy periods.
The Role:
1. Providing high level support to the Senior Management Team
2. Managing scheduling and meeting prioritisation for the Senior Management Team
3. Working closely with the EA Team to drive efficiencies and support process improvement
4. Co-ordinating travel for including booking; flights/cars/hotels/restaurants and handling visa applications
5. Office management duties including facilities, supplier liaison, health & safety oversight and co-ordinating arrangements for internal & external meetings (rooms, itineraries, catering, meet & greet)
6. General administration to include, expenses, raising purchase orders and management of invoices
7. Assisting with the production of documents & presentations, when required e.g. match day itineraries
8. Communicating professionally and confidentially, both internally & externally
9. Building strong relationships and a network of contacts at all levels across the club
10. Working cross-functionally with the other PA’s and EA’s to deliver aligned standards
11. Understanding club and office protocols and delivering requirements to a high standard
12. Adding value to the team supported, using transferable skills and capabilities
13. Using technology to work dynamically and elevate the support provided
14. Operating in a trustworthy and confidential manner
The Person:
This role requires an individual who is confident in their own abilities, yet keen to learn from others as part of a team that continually grows and develops. The ideal candidate will be highly professional, diligent, and demonstrate excellent personal and professional conduct, with exceptional communication skills and the ability to represent the organisation with confidence and discretion.
Experience:
15. Experience working in a Personal Assistant, Executive Assistant, Office Manager or similar role, providing high-quality support to senior leaders and/or overseeing office operations
16. Experience supporting directors or senior stakeholders within a professional environment
17. Experience coordinating office systems, facilities, suppliers or day-to-day office operations
18. Experience using Microsoft Office applications, particularly Outlook, Teams, Word, PowerPoint and Excel
19. Experience gained in any sector is welcomed; experience within football, sport, media, business or similarly fast-paced environments is beneficial but not essential
Knowledge:
20. An understanding of organisational operations, governance and business or commercial objectives, or a willingness to develop this knowledge
21. Awareness of office management practices, including health & safety, facilities coordination, and administrative processes
22. Knowledge of the football industry or commercial business environments is advantageous but not a requirement
Skills and Attributes:
23. Strong organisational, time-management and prioritisation skills, with the ability to manage both executive support and office-wide responsibilities
24. Ability to manage office processes, systems and resources efficiently, ensuring a well-organised, safe and inclusive working environment
25. Confident working independently with autonomy, while collaborating effectively with a wide range of teams and stakeholders
26. Excellent written and verbal communication skills, with the ability to interact professionally and inclusively with colleagues, visitors and external partners
27. High level of attention to detail and accuracy
28. Proactive, solutions-focused approach, with the ability to anticipate executive and operational needs and plan accordingly
29. Able to adapt communication and working styles to suit different leadership approaches and individual needs
30. Trustworthy and discreet, capable of handling highly confidential and sensitive information with integrity
31. Self-motivated, enthusiastic and committed to continuous learning and professional development
32. Flexible and adaptable approach to working, recognising that priorities may change; reasonable adjustments will be considered
33. Demonstrates respect for diversity and difference, contributing positively to an inclusive, supportive and collaborative workplace culture
What We Offer:
At Manchester United, we recognise that our people are at the heart of our success. That’s why we offer a range of rewards designed to support your professional and personal well-being:
34. Annual incentive scheme
35. Wellness Support with access to mental health resources, digital health checks, and & nutritionists through Aviva Digicare+ Workplace
36. Exclusive Discounts through our United Rewards platform, giving you access to exclusive deals from the club and partners
37. Gym Facilities in our onsite locations and opportunities for regular social events and team-building activities
38. Enhanced family Leave Benefits and an opportunity to purchase additional holiday days
39. Enhanced Career Development with access to professional learning platforms like LinkedIn Learning, and internal training programs
40. A Supportive Work Environment that values diversity, equity and inclusion, and individual growth