Summary of the role
Just Like Us is the LGBT+ young people s charity and works with thousands of schools and young people across the UK through its programmes. This role is critical to the delivery of our mission and will support the Volunteering Programmes Manager to meet the needs of our community of 350+ volunteers so that we can reach even more LGBT+ young people across the UK. The role will be working across the Programmes Team, working on the Ambassador Programme and supporting the School Talks programme weekly. This role is an entry-level position and will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team. We are very keen to hear from underrepresented voices, particularly trans and non-binary, Black and/or PoC candidates.
About Just Like Us
Just Like Us is the LGBT+ young people s charity. Founded in 2016, we work with primary schools, secondary schools and sixth form colleges across the UK to improve the lives of LGBT+ young people. To do that, we run several programmes:
Ambassador Programme: We support our ambassadors to use their voice, develop skills and find community. They also deliver our School Talks programme to schools across the UK.
School Talks programme: We train and support our LGBT+ 18 to 25 year olds to speak in secondary schools about growing up LGBT+ and allyship.
Pride Groups: We help secondary schools set up and run lunchtime or after school clubs for LGBT+ pupils and their allies to meet, learn and get support, creating a safe space in every setting.
Resource Library: We provide free resources to thousands of schools, making LGBT+ inclusive education accessible to all. This includes free e-learning for teachers to increase their confidence in creating LGBT+ inclusive educational settings.
School Diversity Week: We run the UK-wide celebration of LGBT+ equality in primary and secondary schools. We provide free educational resources to thousands of schools, making LGBT+ inclusive education accessible to all.
Job Description
This role reports directly to the Volunteering Programmes Manager.
Programme delivery
Support the Programmes Team to deliver our programmes
Good regular communication and reporting to the Volunteering Programmes Manager
Manage the administration of our Ambassador and School Talk programmes. Including the recruitment, training, opportunities and engagement of volunteers
Deliver Ambassador volunteer training on the weekend, in-person at different locations across the UK and online
Act as a first point of contact for ambassadors on our programmes, answering questions, sharing new resources and encouraging participation. This includes supporting ambassadors with their direct questions, managing the group chats on a daily basis and inboxes
Support the School Talk programme, including organising bookings with schools, organising volunteers, supporting schools, supporting the whole delivery
Represent the charity at conferences, events, prides and fairs
Ensure volunteers to have a fulfilling and engaging experience when volunteering with Just Like Us, that they feel recognised and understand the impact of their contribution
Work collaboratively across teams to manage logistics and ensure the smooth running of Just Like Us programmes throughout the academic year.
Support with the creation and development of resources for volunteers
Assist the monitoring and evaluation of volunteering programmes by distributing surveys, collecting case studies and providing analysis of data obtained to evidence our impact
Support our marketing and communication initiatives, writing emails and monitoring open rates
Assist with the maintenance of our online databases and systems for confidential data
Support programme effectiveness by contributing to improving internal workflows and procedures
Escalate any issues, monitor risks and ensure compliance with relevant regulations
Cross-team working
Collaborate with colleagues in our Communications, Development and Education to deliver our charitable purpose
Diversity, Equity, and Inclusion (DEI) Initiatives: Champion diversity, equity, and inclusion initiatives within the charity, promoting a culture that embraces and celebrates individual differences and ensures the organisation's programmes and workplace practices are inclusive and reflect the diverse communities it serves.
Safeguarding is a collective responsibility and all employees, volunteers, and stakeholders are expected to actively contribute to creating a safe and supportive environment for children, young people, staff, adults at risk and programme participants.
The listed role responsibilities are not exhaustive and employees may be required to take on additional tasks related to other organisational needs as and when necessary.
Person specification: experience, skills and attributes
The applicant must:
Be passionate about LGBT+ inclusion and be highly motivated to support us to grow
Have excellent interpersonal skills and be a relationship builder with our volunteers who are LGBT+ young people across the UK aged 18-25
Have good written and verbal communication skills
Have excellent organisational and administrative skills, with great attention to detail
Have a willingness to learn and develop
Be able to travel across the UK, working some evenings and weekends to deliver ambassador training and oversee skill workshops for our volunteers
Be able to work effectively both independently, as part of a team and across the organisation
Be highly computer literate, willing to learn and use our database Salesforce quickly and proficient in using email, Google Sheets and Google Docs (or equivalent)
Be able to work very effectively under pressure and meet tight deadlines
Desirable but not essential
Experience of working with and/or managing volunteers
Experience of working with LGBT+ young people
The application deadline is 23:00 on Monday 20th April 2026.
Interviews will be held on Thursday 7th May and Friday 8th May 2026.
We look forward to receiving your application!