Job Description
Full Time | Permanent | Office-based in Newcastle
ATC Training is seeking an experienced Operations Manager to play a pivotal role in the day-to-day operations and future growth of our organisation.
This is a hands-on leadership role within a small, fast-growing training provider, ideal for someone who thrives on improving systems, supporting people, and ensuring high-quality learning experiences.
As Operations Manager, you’ll oversee our core operational functions, ensuring that people, systems, processes, and quality standards work seamlessly together.
You’ll manage learner support, systems and administration, course delivery coordination, and internal quality processes—while working closely with senior leadership to support compliance, continuous improvement, and business growth.
Key Responsibilities:
Operations & People Management
* Oversee day-to-day operations across learner support, systems, marketing support, and delivery
* Line manage and support operational staff, including workload planning and development
* Act as a central coordination point between staff, tutors/assessors, and leadership
Quality & Compliance
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