Product Support Specialist - Multilingual Talent York, UK/GermanyWe're on a mission to enable innovative technologies across various industries. Our team is passionate about optics, imaging, and photonics.As a Product Support Specialist, you'll be the go-to expert for technical assistance in Europe. You'll help customers select the perfect product for their needs, manage accounts, and even get involved in exciting projects like writing articles or designing demos.Key Responsibilities:Provide technical support and product recommendationsHandle customer inquiriesCollaborate with global teams and support marketing initiativesRequirements:To succeed in this role, you'll need:Your Profile:Bachelor's degree in Science or EngineeringFluent in multiple languages (Italian and English)Proficient with Microsoft OfficeStrong communication and problem-solving skillsWhat We Offer:You'll enjoy a competitive salary, plus a range of benefits including:Company pension schemePrivate medical & dental insuranceExtensive training and development opportunitiesSubsidized gym membershipCycle to Work scheme / Jobbike programCompany eventsA dynamic work environment with passionate colleaguesThis office-based position can be located in York (UK) or Mainz (Germany), depending on your preference.