You will be expected to ensure our customers’ needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock levels, or picking deliveries, the opportunities are endless, but everything you do matters in ensuring our customers receive everything they came for, served quickly and efficiently.
We are looking for someone with a can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Your responsibilities include the accurate picking and dispatch of goods using a handheld terminal, and informing the Manager of any discrepancies.
You will check quality, shelf life, and ensure packaging is robust in preparation for delivery.
Providing high-standard customer service by processing deliveries efficiently and meeting targets is essential.
Maintain politeness when dealing with delivery staff, respond appropriately to queries and complaints, and refer complex issues to a supervisor.
A positive attitude, punctuality, proper presentation, and comfort working towards designated pick rates are important qualities.
Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses from over 190 branches, eight distribution centers, five logistics sites, and six support centers across the UK.
We value diversity, equity, and inclusion (DE&I), and strive to create an environment where everyone feels represented and comfortable being themselves at work. We also support flexible working arrangements to accommodate different life circumstances.
Booker is a Disability Confident Committed employer, committed to an inclusive and accessible recruitment process. For accessibility support, please contact recruitment@bookergroup.com.
Please note that candidates over 18 are required for roles involving early or late shifts, warehouse work, alcohol-related areas, or driving.
During high application volumes, some roles may close earlier than advertised. We will provide feedback only to candidates attending an interview.
Booker Group is part of Tesco plc but operates separately, offering different benefits from Tesco.
For more information, visit www.bookergroupjobs.co.uk
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