Overview
Location: Magherafelt
Job Family: Retail
Job Type: Full Time
Posted Date: 23-Sep-2025
Salary: Competitive + Fantastic Benefits
As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.
What You’ll Be Doing
* Welcoming customers with a friendly, approachable attitude.
* Building rapport to understand their needs and recommending tailored solutions.
* Showcasing our innovative products and meeting performance goals.
* Helping to maintain an inviting and organised store environment.
Qualifications and Skills
* Confidence, communication skills, and a passion for delivering great service.
* Resilience and motivation to achieve individual and team goals.
* Flexibility to adapt to different shifts and customer demands.
* An open mind, ready to learn and grow in a fast-paced retail setting.
* A genuine interest in technology and how it can make life better.
* Previous experience in retail, sales, or customer service (though not essential).
* A proactive attitude and team spirit to thrive in a collaborative environment.
What’s in it for you
* A 4-day (30 Hours) induction within the first two weeks of your start date, with tailored training.
* A competitive hourly rate of £12.40, with potential to earn more through an accreditation programme.
* Private medical cover through BUPA (including options to cover loved ones), healthcare plan, and critical illness insurance.
* Market-leading maternity, paternity, neonatal, and carers leave policies.
* 23 days’ annual leave plus your birthday off, with option to buy/sell up to 5 extra days.
* An excellent pension scheme, matching up to 10%.
As well as the benefits, we also offer a wide range of support, rewards and tools – all focused on helping you to prioritise what really matters.
Next steps
Following your application, you’ll receive an invite to complete an online assessment. If you’re successful, you’ll receive a call from one of our recruiters to discuss the role in more detail.
So, what are you waiting for? This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2.
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Telecommunications
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