Job Description
We have an amazing opportunity for an experienced Skincare Business Manager, based in a world famous department store in the heart of Knightsbridge.
As a Business Manager, you are a brand ambassador. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets.
An overview of your responsibilities:
General
* Lead and manage the team to achieve excellence.
* Set goals, schedules and ensure high-quality service.
* Welcome and maintain confidentiality.
* Manage customer files.
* Oversee counter operations and opportunities.
* Build relationships with store management.
* Manage budgets and orders, follow company policies.
* Develop clientele, plan events, network in community.
Sales
* Lead team to achieve/exceed sales targets.
* Proactively sell, link-sell and provide luxury service.
* Increase average transaction value and items per transaction.
* Organise counter activities and manage appointments.
Management
1. Coach and develop team members, manage stock levels.
2. Grow business through events and appointments.
3. Ensure all tasks are completed to a high standard.
4. Proactively manage beauty therapists’ pe...