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Automotive Dealer Services Manager, northampton
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Client:
Mixxos
Location:
northampton, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
3
Posted:
10.06.2025
Expiry Date:
25.07.2025
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Job Description:
Milton Keynes
Permanent, Full time
We are recruiting for an exciting opportunity to join our client who are leading within their industry. You will oversee multiple aspects of their dealer support operations.
This dynamic role involves managing service performance, building strong dealer relationships, and coordinating across departments to ensure exceptional service delivery and operational efficiency.
Key Responsibilities for a Dealer Service Manager:
* You will act as a key contact to our dealer network, providing support with parts and accessories orders, returns and credits, and coordinating deliveries.
* You will be responsible for driving operational excellence, team performance, and dealer satisfaction by leading a high-performing support function.
* Lead, coach, and develop the Dealer Services team to achieve departmental objectives and KPIs.
* Prepare and distribute weekly and monthly reports.
* Manage and update all role-relevant content on the Dealer Gateway system to ensure accuracy and accessibilities.
* Assist the Warehouse Operations Manager with overnight distribution operations.
Key Skills for a Dealer Service Manager:
* Automotive/ manufacturing background with technical product understanding.
* Experience of parts inventory, procurement and forecasting.
* Strong reporting and analytical skills.
* Experience working with BI tools (ideally Qlik).
* An understanding or experience of logistics/distribution operations to effectively manage their third party logistics partners.
Benefits for a Dealer Service Manager:
* 25 Days annual leave, plus bank holiday
* Private medical after probation
* Car Scheme
* Pension
If you are interested in this role, please apply here!
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