Overview
Ready for the next step in your career as an Autocentre Manager with the UK's largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!
Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.
If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don\'t delay apply today!
Responsibilities
* Lead and manage a team within an automotive service environment
* Deliver high levels of customer satisfaction and provide an exceptional customer journey
* Adopt an engaging, coaching-based approach to team development and provide on-the-spot training
* Ensure compliance with Health and Safety standards
* Meet and manage high sales turnover and key performance indicators (KPIs)
* Communicate effectively, both verbally and in writing
* Utilise IT systems and demonstrate willingness to learn in-house platforms
* Manage time effectively and maintain a valid driving licence
Qualifications
* Excellent leadership and team management skills in the automotive or a similar industry
* Experience delivering high customer satisfaction and strong management capabilities
* Engaging and motivational, coaching-based approach to team development
* Experience meeting Health and Safety compliance standards
* Experience with high sales turnover and managing KPIs
* Excellent communication skills, both verbal and written
* IT proficiency with the ability to learn in-house systems
* Good time management
* A current valid driving licence
Benefits & Compensation
* £35,307 to £41,927 per annum
* Average uncapped bonus of £10,800 per year (with potential to earn more)
* 5 days a week
* Earn extra with our refer a friend scheme - T&C\'s Apply
* 5.6 weeks\' annual leave
* Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
* Discounts on groceries, shopping, insurance, days out, restaurants and more
* Family & Friends Discount
* Trade Price Bike purchase and Cycle to Work Scheme
* Financial planning support via Wagestream - access up to 30% of your salary in advance
* GP Access, 24/7
* Join the Share Save scheme with a 20% discount on shares
* Health Cash Plan to access wellbeing services and claim back healthcare costs
* Pension Scheme & Life Assurance
* Opportunity to progress your career, including hybrid training plus the ATA & MOT Tester Qualifications
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