About Us
Kaspa’s Desserts is a chain of exciting dessert
houses that offer the world’s favourite hot and cold desserts under one roof.
Our menu boasts a mouthwatering selection of ice creams, gelatos, waffles,
crepes, milkshakes, smoothies and sundaes. Our parlours will change the way you view
dessert.
At Kaspa’s Desserts, our mission is to create an
environment where enjoying authentic desserts with family, friends and loved
ones is an unforgettable experience.
We strive to continuously provide our guests with
irresistible products and unrivalled customer service.
How you can impact
* Your
organisation skills will ensure that all brand standards are delivered
throughout the shift to cement complete customer satisfaction. Completing all
relevant standards, food & health and safety checks and taking all necessary
remedial action or escalating as required.
* To
manage the stock and order systems for food & consumables ensuring that the
store has 100% supply of items for the customer.
* To
understand and monitor the Store KPI’s and translate it into daily action as
agreed
* Your
leadership skills will help you to delegate appropriate tasks to the Section
and Team Leaders and team members.
* Your
communication skills will aid you to train & coach team members as required
to support them in delivering their roles effectively
* To
implement marketing updates and new POS as directed by the Brand Leader and
Kaspa’s
Benefits
* Staff Discount - Kaspas, Costa and various businesses in Goldex Investments Group Ltd
* Long term career prospects... We love to internally
promote our staff so they grow with us!
* Attractive Rates
* Company Pension
* Holiday accrual system
* 20% off Goldex Staycations on Thanet Coast (for 2 or
more nights)
* Discounts for Holidays in Morocco under Goldex Marrakech
Essential Requirements
* Enthusiasm to execute outstanding customer service
* Friendly manner
* Communicate confidently with customers
* Flexible approach (ability to be multi-skilled)
* Willingness to learn
* Ability to work within a team and individually
* Presentable and able to follow uniform brand
standards
* Reliable & committed
* Flexible to be available for shifts
Desirable
* Previous Management
Experience
* Worked within a customer facing environment
* Worked in the hospitality/ retail industry