Senior Business Support Officer, Sheffield
Client: Sheffield City Council
Location: Sheffield, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: edf19817879d
Job Views: 4
Posted: 12.08.2025
Expiry Date: 26.09.2025
Job Description:
We are seeking to recruit a temporary Senior Business Support Officer in our busy Environment and Regulatory Services team. You will manage enquiries, process applications, and handle information in a highly regulated field. The team covers areas such as Food Hygiene, Infectious Diseases, Noise Pollution, Animal-related Nuisance, Fly Tipping, Pest Control, Health & Safety, Trading Standards, and Licensing.
This role is part of a Hub that includes customer-facing administration and technical processing teams, including Planning and Building Control, Parking, Licensing, and Environmental and Regulatory services.
You will need excellent customer service skills, confidence in using your initiative, and the ability to support the team and meet customer needs. You should be comfortable managing data and technical information, using bespoke IT packages, Word, and Excel.
Organizational skills are essential to respond to urgent requests within a busy workload. You will handle high volumes of sensitive information, scan and index documents for internal and external use, and ensure accuracy in data input for regulatory bodies.
An interest in environmental health is desirable, as you will work closely with Officers and support service delivery for Sheffield. This is a full-time (37 hours/week), temporary role for 2 years to meet service demands.
The service is located at Howden House, with a flexible mix of home and office working, subject to review. You will be based at Howden House or Staniforth Road to meet the needs of the Hub Service, providing cover during opening hours and working flexibly.
We are committed to fairness, social justice, and diversity. We welcome applications from all backgrounds and guarantee interviews for disabled applicants meeting the essential criteria under the Disability Confident Scheme.
For more information, please contact the Team Leader, Fiona Melia.
We promote opportunities for underrepresented groups and value diversity, aiming to reflect the communities we serve. We support staff with inpaid carer responsibilities to work flexibly.
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