Property Administrator
The role:
In this role, you will lead the delivery of property safety servicing programmes, ensuring the safety of our customers and full compliance with landlord statutory obligations. Your contribution will be key in helping us maintain high standards and continuously improve how we keep our properties safe.
While this is a hybrid role, team members are expected to work from the office on Tuesdays and Wednesdays.
We value colleagues who consistently demonstrate and champion our values and who create positive relationships with colleagues, customers and stakeholders.
Although not an exhaustive list, key responsibilities include:
* Oversee the delivery of property safety servicing programmes, including gas, fire, water, asbestos, electrical, and other statutory compliance areas.
* Ensure all safety programmes are proactively managed and meet legal obligations.
* Support regular inspections of communal areas and assist Property Inspectors as needed.
* Work with Housing and Customer Services to ensure recharges are processed in line with policies.
* Identify and report any safeguarding concerns or customer vulnerabilities.
About You:
At Brighter Places, we value and nurture talent, welcoming both experienced professionals and those with the right attitude and determination who are looking for get their foot on the ladder. No matter who you are, where you're from, or the journey you've been on so far, we'll welcome your unique experience and perspective – and help you find your brighter future.
For this role we are looking for individuals who have:
* Experience of working in social housing, with an understanding of property safety and compliance.
* Great customer service skills, with the ability to communicate clearly and professionally with a wide range of people.
* Ability to prioritise, plan and manage a busy workload, especially in a reactive environment.
* Excellent IT skills, including proficiency in Microsoft Office and housing management systems.
* Resilient when handling conflict, with a calm and solution-focused approach.
* Can-do attitude, with a willingness to go the extra mile and adapt to change.
Please view the job profile for a more detailed description of the role:
Role profile
Why Work With Us?
At Brighter Places, we're committed to creating a supportive and rewarding environment for our team. When you join us, you'll benefit from a comprehensive package designed to support your wellbeing, work-life balance, and professional growth, including:
* Additional leave
* Company events and team activities
* Wellbeing allowance
* A competitive company pension scheme
* Cycle to work scheme
* Enhanced maternity and paternity leave
* Flexible working hours (flexitime)
* Free and on-site parking
* Life insurance cover
* Paid time off for volunteering
* Comprehensive sick pay
* Hybrid and remote working options
For further information about Brighter Places, please visit our website:
Why work at Brighter Places
How to apply:
Sound like you? We'd love to hear from you
Apply Online
Download Application
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Job applicant privacy notice
The easiest way to apply is via our application form but your application can be in any format you like; letter, CV, presentation, video, voice note – we will accept all reasonable adjustments to support your application to work with us. Please make sure you include;
* Why you are suitable for the role and how you align with our values
* Your previous experience
* Your qualifications and skills
If you'd like an informal chat about the position please contact us at
We are committed to equality, diversity and inclusion and positively welcome applications from all sections of the community. If you need any reasonable adjustments or have any specific needs we can support with in relation to your application please do let us know at the email above.
At Brighter Places, we are committed to safeguarding the wellbeing of all individuals. Safeguarding is everyone's business, and we have a safeguarding policy and procedure that all employees adhere to ensure a safe environment for colleagues and customers.
Brighter Places is a disability confident employer and any applicants who disclose a disability and meet our minimum criteria will be offered a guaranteed interview.