* 40 hours per week
* 5 out of 7 - Primarily Monday to Friday, with occasional evenings and weekends as business needs arise.
* Standard shift pattern: 08:00 - 16:30 (can be discussed on interview). Occasional alternative shifts may be required to meet business needs, including evenings and weekends.
* £33,538.08 per annum
* Sodexo rewards and benefits
Job Introduction
Sodexo believes that government agencies should foster an environment of respect, operating with efficiency and effectiveness to promote productivity. We prioritize employee well-being and play a vital role in fostering stronger communities.
Sodexo is looking for a proactive and dedicated individual to join our team as a Mess Centre Manager at Larkhill Garrison. This is a fantastic opportunity for someone with excellent leadership and organisational skills to take charge of the day-to-day operations of a Mess, ensuring a high standard of service for all members and residents.
What you'll do:
* Supervise and manage the daily activities of the Mess, ensuring the smooth running of all services to benefit members and residents.
* Collaborate with the catering team to promote and manage functions, including planning, menu creation, and costing.
* Ensure that service standards outlined in the Schedule of Requirements (SOR) and quantity tables are consistently met and maintained.
* Build and maintain strong relationships with the PMC/RSM and mess committee, while promoting Sodexo's values and services.
* Plan, organise, and oversee the delivery of all services within the Mess operational area, ensuring effective and efficient operations.
* Monitor and develop service standards as specified in the service level agreement, KPIs, and contractual terms and conditions for the assigned operational business area.
* Contribute to the growth of services, meeting client and commercial expectations, while maintaining strict budgetary control in line with both client and Sodexo objectives.
* Embrace and implement the principles of Collaborative Business Relationships (BS11000), aligned with Sodexo's vision and values.
* Manage and develop the performance of a team of direct reports, ensuring a high level of engagement and productivity.
* All practices are in line with Sodexo policies and procedures and those set out within Health and Safety and Food safety guidelines/legislation
What you bring:
* Knowledge of working in a management role within the soft FM service industry
* Leadership skills and knowledge
* People management skills including general HR skills in recruitment, training and managing employee performance including disciplinary and grievance procedures.
* Good numerical, interpersonal and communication skills, must be able to demonstrate effective verbal and written communication
* Management knowledge of health & safety and food safety
* Ability to make independent decisions
* Able to work on own initiative within a team environment
* Able to demonstrate working knowledge of MS Office (Word, Excel and Outlook)
* Able to demonstrate attention to detail and adherence to standards
* Analyse problems analytically, develop opportunities and implement innovative solutions
Desirable:
* Experience of working within military environment
* Previous experience in effectively managing in a similar role
* Health and Safety qualification equivalent to IOSH managing safely
* Soft FM specific technical skills including contract catering, hospitality, retail and cleaning knowledge and skills
* Proven experience of managing client relationships within a contract environment
* Proven track record of leading, managing and developing a team
What we offer:
Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:
* Mental health & wellbeing support
* Employee Assistance Programme for personal, legal, and financial advice
* 24/7 virtual GP & lifestyle rewards
* Discounts for you & family
* Financial tools & retirement plan
* Cycle to Work & Paid volunteering day
Ready to be part of something greater? Apply today!
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