A leading FMCG organization based in Glasgow is seeking a Head of Customer Service to lead the Customer Service function. This pivotal role involves shaping the customer experience and influencing business strategy. The successful candidate will develop a customer service strategy, lead a high-performing team, and drive improvements to enhance customer satisfaction and loyalty. Ideal applicants will possess proven leadership experience within customer service, particularly in fast-paced FMCG environments. #J-18808-Ljbffr