We are Golding Homes – thank you for looking! It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've an established track record for building quality homes and investing in our local communities. We are excited to recruit an Engagement Administrator on a 9 month fixed term contract where you’ll be able to play a key role in shaping our future. What you'll be doing You’ll provide administrative and organisational support for the delivery of engagement activity including support for the Customer Insight Group (CIG) and other Golding committees. You’ll support the coordination of customer volunteers who are involved with Golding Homes across services and collect feedback from customers by telephone and sometimes in person. You’ll provide support to the CIG as the lead organiser for the scheduling of all meetings and awaydays, and collating and publishing meeting packs, as well as assisting the Customer Experience and Engagement Manager with preparing reports and updates on customer satisfaction and insight, quarterly and ad-hoc. More about you. What can you bring? You’ll have a track record of providing administrative and organisational support. You’ll have experience working in a regulated environment and working with committees, as well as management of boards including meeting organisation and minute taking. You’ll be experienced in producing detailed and accurate written, statistical and numerical information. Your understanding and knowledge of social housing including regulation will allow you to provide excellent customer services. When and where you'll be doing it You will enjoy a 37 hour working week and earn an annual salary of circa £26,882 dependent upon your knowledge, skills and experience. Our Hub, Home, Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation. What will you get in return? Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here. You’ll get: 28 days annual leave per year (plus bank holidays) 2 x Golding give back days Regular opportunities for training (upskilling and cross skilling) Company Pension contribution and life assurance Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more. An annual Wellbeing Fund Closing Date: Wednesday 6 August at midnight We appreciate that people process information in different ways. Please get in touch if you would like some support with your application. Please note we will be sifting applications throughout and reserve the right to close the vacancy early if we find suitable candidates.