Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink. Digital, Data, Technology and Security (DDTS) is the trusted team for digital across the entire Defra Group. We have around 1000 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all. Find out more about DDTS: Defra digital, data and technology blog LinkedIn Defra Jobs The Operations Control Centre in Group Infrastructure and Operations (GIO) is recruiting an Incident Manager. You will be one of a team of Incident Managers who will have overall responsibility for identifying and managing a Major IT Incident (MI). The main aim is to restore normal service operation as quickly as possible and minimise any adverse effect on business operations. This ensures that the best possible levels of service quality and availability are returned and maintained. Defra and the Environment Agency have a user base of approximately 26,000 users. When a Major IT Incident is declared, it is important that service is restored as quickly as possible. You will help ensure that key services for Defra users and the general public are available. The Incident Manager forms part of the Service Design and Transition teams, when new services are introduced into the live environment. This ensures that all Incident Management queries are addressed at design and implementation level. Please note that there is an out of hours rota associated with this role. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .