Assistant Business Manager - Gucci, Selfridges 3 Manchester Trafford Centre ASSISTANT BUSINESS MANAGER - GUCCI Sales | Luxury Beauty Selfridges, Manchester Trafford Centre, Full Time, 37.5 hours a week Gucci is a statement of individuality, creativity, and modern luxury. As Assistant Business Manager, you play a key role at the counter - supporting leadership, elevating performance, and bringing Gucci's distinctive vision to life through people leadership, artistry, and commercial excellence. THE ROLE OPTIMIZE, ENABLE, INNOVATE As our Assistant Business Manager - Gucci, you support the Business Manager in driving sales performance while protecting the integrity and luxury codes of the brand. You lead by example on the shop floor, balancing people leadership, operational discipline, and elevated customer experience to deliver consistent, high-impact results. You will be reporting to the Business Manager, and you will manage: Sales Performance & Customer Experience Support delivery of monthly sales targets and Coty KPIs Lead by example on the shop floor, driving conversion and UPT Deliver elevated make-up and fragrance consultations that inspire loyalty Build strong client relationships through confident storytelling and influence Champion upselling while maintaining a premium Gucci service experience Team Leadership & Development Support day-to-day leadership of the counter team Coach and motivate team members to achieve individual and collective goals Lead by example in service standards, artistry, and brand representation Support onboarding, training, and development of new team members Step into leadership during Business Manager absence when required Excellence of Execution Protect Gucci brand equity at all times on counter Ensure VM, merchandising, and stock standards are executed flawlessly Maintain strong commercial awareness of brand performance and competitors Support accurate completion of rotas, payroll, and month-end processes Adhere to grooming, uniform, and retailer Code of Conduct standards Operations & Processes Use iPad and other tools for reporting, communication, and VM guidelines Support compliance with Coty systems, policies, and procedures Maintain secure handling of systems, passwords, and documentation YOU ARE A COTY FIT As a developing luxury retail leader, you thrive in a fast-paced environment where creativity and performance go hand in hand. You bring confidence to the shop floor, take ownership of results, and inspire others through your presence, professionalism, and passion for the Gucci brand. Proven experience in luxury beauty retail with strong make-up artistry Initial experience coaching or supporting others in a leadership capacity Strong commercial mindset with a drive to exceed targets Natural leadership presence with the ability to influence and motivate Ownership mentality - you treat the counter like your own business Detail-driven with high standards of execution Team-focused, collaborative, and eager to grow Fragrance knowledge preferred If you're ready to take the next step in your leadership journey and represent one of the world's most iconic luxury brands, we want you on our team. WHAT WE OFFER Working in retail at Coty means more than just a role - it's a platform to grow, be seen, and be rewarded. Competitive salary aligned to experience 8% employer pension contribution Generous staff discounts via My Coty Shop Day off on your birthday Ongoing brand and artistry training through Coty Academy Clear progression opportunities within luxury retail and education Supportive, inclusive team culture built on collaboration and fearless kindness ABOUT US Our people make us who we are. They are the brightest minds bringing bold ideas to life every day. If you refuse to blend in, if you want to express yourself, grow your craft, and go further than you ever thought possible - we'd love to hear from you. Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion, creating a workplace where everyone can be their authentic self. Country/Region: GB City: Manchester