Administrative Officer
Office‑based role in Newcastle upon Tyne, 35 hours per week (Mon‑Fri 9am‑5pm). Salary: £23,132‑£24,113 per annum (depending on experience). Contract: full‑time, 2‑year fixed term.
Benefits include 28 days annual leave plus bank holidays and 6% employer pension contribution. Enhanced DBS check required.
About The Role
The Administrative Officer will be a key point of contact within the organisation, supporting staff, systems and services. You will provide high‑quality administrative and operational support, ensuring smooth day‑to‑day running of the organisation. This role combines general administration, coordination, events support, data management and health and safety responsibilities.
Key Responsibilities
* Provide comprehensive administrative support to the Executive Director and senior staff
* Manage correspondence, filing systems and document preparation
* Coordinate diaries, meetings, travel and room bookings
* Prepare agendas, take minutes and follow up on actions
* Support the planning and delivery of internal and external events, including training and community events
* Maintain accurate databases, records and reports in line with UK GDPR
* Support health and safety processes, including risk assessments and record‑keeping
* Act as a welcoming point of contact for visitors, stakeholders and partner organisations
* Provide cover for reception when required and support wider operational needs
Qualifications
* Experience in a similar administrative role, ideally within the charity or voluntary sector
* Excellent written and verbal communication skills
* Strong organisational and time‑management skills with the ability to juggle competing priorities
* High attention to detail and accuracy
* Confidence handling sensitive and confidential information
* Experience supporting events, meetings or training delivery
* A proactive, can‑do approach and the ability to work independently
Desirable Experience
* Supporting vulnerable people or working in safeguarding‑led environments
* Experience with CRMs or document management systems
* Health & safety or first aid knowledge (or willingness to train)
Values & Approach
* Commitment to the Centre's vision, values, and black feminist ethos
* Strong commitment to equality, diversity and inclusion
* Empathy, patience and cultural competence
* Ability to motivate and empower women to build independence
* Can‑do attitude with a proactive, solution‑focused approach
* Willingness to learn, take feedback and develop professionally
EEO Statement
Occupational requirement: This post is open to women only, exempt under Schedule 9, Part 1 of the Equality Act 2010.
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