Join to apply for the Retail Deputy Manager role at The Works Stores Ltd
18 hour contract
Why The Works?
10th Best Big Company to Work For 2024 - 'Best Companies'
We don’t just sell products. We inspire reading, learning, creativity and play.
You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.
You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.
The unseen possibilities are limitless, and it all starts with you.
Become a Retail Deputy Manager
As a Retail Deputy Manager, you’ll help keep your store running smoothly, working in partnership with the Store Manager. Leading by example, you will help your team unlock their potential by inspiring our customers to read, learn, create, and play more, through creating unforgettable moments, smiles on faces, and products to go home with to craft memories they’ll cherish.
Taking the helm when the Store Manager is unavailable, you'll be responsible for the team, store standards, customer experience, and commercial targets.
We recognize that our Team Leaders/Deputy Managers are our future Store Managers and beyond! We’ll actively support your personal development and career progression.
Your mission
* Stand-in for the Store Manager, taking responsibility for all metrics and the team if they’re away
* Foster a store atmosphere that's enjoyable, welcoming, and inclusive
* Demonstrate progress in driving retail sales and achieving high performance across all KPIs
* Drive retail commerciality to achieve excellent sales and high performance
* Ensure store standards are impeccable, from cleanliness to pricing
* Lead and coach the team to provide outstanding retail experiences, using your product knowledge and charm to introduce additional offerings
* Be a merchandising master, placing products effectively in planogrammed and non-planogrammed spaces
Skills / Behaviours that will set you apart
* Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through. Your helpful recommendations are your superpower!
* Resilient Champion: You handle the fast-paced retail environment with ease, juggling busy days, heavy deliveries, and customers effectively.
* Stock Management Guru: You excel at sorting, pricing, and merchandising deliveries. Embrace the challenge!
Being a great leader
As a leader with excellent people skills, you'll create a team that is more than just colleagues — it's a community.
* Inspire and motivate your team in line with our values and purpose
* Lead your team to reach their potential and help your store excel
* Collaborate with support departments and peers, providing constructive feedback
* Support your team's well-being and aspirations, engaging in regular conversations about performance and career growth
Our PERKS really are ‘The Works’
* 25% Colleague Discount, plus exclusive Double Discount days
* MyWorks: access to online discounts across retailers, holidays, utilities, tech, and more
* Holiday entitlement: 33 days including bank holidays, increasing with service
* Can-Do Academy: develop your skills with training and development opportunities
* Wagestream: access up to 50% of your wages early
* Share Scheme: own a piece of The Works
* Support for you and your family through Retail Trust: Employee Assistance Programme and more
* Healthcare Cash Plan to support healthcare costs
* Additional benefits: long service awards, pension, life assurance, Cycle to Work scheme, and charity options
Our Purpose
To inspire reading, learning, creativity, and play — making lives more fulfilled.
Our Values
We are Crafty, Caring, and Can-do.
We listen, we care.
Each year, we gather anonymous feedback through our colleague engagement survey to improve our workplace.
Promoting Diversity and Inclusion
We are proud of our inclusive culture where everyone can be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers, and members of the LGBTQ+ community. We support flexible working and reasonable adjustments for interviews and roles.
We don’t just sell products. We inspire reading, learning, creativity, and play. With your passion and our products, you will help ignite the spark within people, unleashing their creativity, passions, or helping them reconnect with memories. The possibilities are limitless, and it all starts with you.
#Itallstartswithyou
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