Job Description
Eden Scott’s client is a reputable financial institution dedicated to providing innovative banking solutions and excellent customer service. With a strong commitment to integrity, professionalism, and efficiency, Our client is seeking a skilled Banking Payment Administrator to join the team in Edinburgh. This is an exciting opportunity to contribute to the success of our payments operations while working in a dynamic and collaborative environment.
Responsibilities
1. Processing various types of payments accurately and efficiently, including domestic and international transfers, direct debits, standing orders, and other payment transactions.
2. Conducting thorough reviews of payment requests to ensure compliance with regulatory requirements, bank policies, and anti-money laundering (AML) guidelines.
3. Investigating and resolving payment discrepancies, errors, and exceptions in a timely manner.
4. Collaborating with internal teams, including Compliance, Risk Management, and IT, to implement process improvements and mitigate operational risks.
5. Providing support and guidance to colleagues and clients on payment-related inquiries, including payment methods, processing times, and transaction statuses.
6. Monitoring payment systems and platforms for performance issues, errors, and fraud indicators, and taking appropriate action as needed.