At ERIKS UK&I a Rubix Company, our Sales Offices are the frontline of our business, where expert knowledge meets exceptional customer service. Acting as a vital hub between our customers, suppliers, and internal teams, the Sales Offices ensure the smooth delivery of products, engineering services, and solutions that keep industry moving.
Whether it's providing expert advice, processing orders efficiently, or coordinating solutions that meet our customers’ unique needs, our Sales Offices play a crucial role in delivering the exceptional service ERIKS a Rubix Company is known for. We work closely with our field sales, engineering, and supply chain teams to keep industry moving… literally!
If you're driven by delivering great customer experiences, thrive in a fast-paced environment, and enjoy being part of a collaborative, customer-focused team, then this is your opportunity to make a difference at ERIKS a Rubix Company.
Location: Gateshead
About the Role:
* Initiating, developing, and maintaining customer relationships.
* Establishing customer requirements.
* Preparing, submitting, and following up customer quotations.
* Order processing.
* Providing basic levels of technical support on the products/services available from ERIKS a Rubix Company (Full training provided).
* Introducing customers to new products/services.
* Providing market leading levels of customer service
* Proactively calling down traders and prospect customers to generate additional business.
Working hours:
08.30am - 05.00pm - Mon - Fri
30 min break
40 hours per week
Key Skills, Experience & Requirements:
* Strong written and verbal communication skills
* Positive 'can-do' attitude
* Ability to communicate effectively at all levels
* Administrative Skills - Confident and able to work with Microsoft packages such as outlook and excel
* Knowledge of a similar industry is preferable but not essential
* Experience within a sales environment preferred
What’s in it for you?
Alongside a competitive salary, our benefits package is designed to support your career, wellbeing, and life beyond work:
Time Off That Works for You
* 25 days’ annual leave + bank holidays
* Option to buy up to 5 extra days
* 1 paid wellbeing day per year
Health & Wellbeing
* Comprehensive Employee Assistance Programme with 24/7 emotional, financial, and legal support
* Virtual GP access, counselling, nutrition & fitness coaching, physiotherapy
* Medical second opinions, lifestyle coaching, and wellness discounts
Security & Support
* Company sick pay from day one
* Contributory pension scheme
* Group income protection (after qualifying period)
* Life assurance
Extra Perks
* Cycle to Work scheme
* Enhanced Maternity, Paternity & Adoption leave
* Fertility leave and support