Would you like to kick start your career in a supportive, collaborative and innovative company?
Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?
Role Overview:
The Product Data Quality Executive plays a critical role in ensuring the accuracy, completeness, and consistency of manual product part codes across Softcat's systems. This role supports the Product Data Manager in driving data quality improvements and managing the end-to-end business processes for manual part code creation, enrichment, and integration between CRM and the Master Data Management (MDM) platform.
Success. The Softcat Way.
At Softcat we want to support you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us.
Key Responsibilities:
Manage, monitor and cleanse manual product part codes to ensure accuracy, consistency, and completeness.
Lead on identifying and resolving data quality issues, working closely with stakeholders to understand root causes and implement corrective actions.
Develop and apply validation rules and quality checks to ensure high standards of product data integrity.
Manage the lifecycle of manual product part codes from initial creation in CRM through to enrichment in the MDM platform and final pushback to CRM. Collaborate with cross-functional teams to ensure smooth handoffs and timely updates of product records.
Track and report on the status of product records, highlighting bottlenecks or delays in the enrichment process.
Work closely with product teams, sales, and data owners to gather missing product information and ensure completeness of records.
Support the Product Data Manager in implementing data governance and quality initiatives across the product data domain.
Maintain clear documentation of data quality processes, business rules, and workflows.
Produce regular reports and dashboards to track data quality metrics and highlight areas for improvement.
Required Skills & Qualifications:
Strong attention to detail and a passion for data accuracy.
Experience working with CRM systems and MDM platforms (experience with MS Dynamics and CluedIn is a plus).
Understanding of data quality principles and data governance frameworks.
Familiarity with data integration workflows and ETL processes.
Excellent problem-solving and analytical skills.
Ability to communicate effectively with technical and non-technical stakeholders.
Experience with tools such as MS Purview and PowerBI is desirable.
We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
* Hybrid working – 3 days in the office and 2 days working from home
* Working flexible hours - flexing the times you start and finish during the day
* Flexibility around school pick up and drop offs
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
Join us
To become part of the success story, please apply now.
If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/
Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.