Job Introduction
Are you an experienced Business Account Manager (BAM) who thrives on building brands, developing strong customer relationships, and delivering outstanding commercial results? This home-based BAM role offers a fantastic opportunity to work alongside the internal virtual team to deliver the annual commercial budget and improve share of WG&S brands with one of our most strategic and important UK Grocery Retailers (Waitrose) and lead our convenience strategy across One Stop (part of the Tesco Group) and SPAR. If you’re passionate about driving growth, building brands and creating meaningful business relationships within a dynamic and entrepreneurial environment, then we want to hear from you.
William Grant & Sons: a home where Rare Characters thrive. We value every employee for their rare character, distinctive skills, experience and perspectives. Every one of our colleagues has a role to play in helping us to achieve our growth ambitions.
Main Responsibility
1. Deliver Waitrose, One Stop & Spar commercial budget within channel strategy to fast track the WG&S business and deliver sales, contribution and share growth in line with 5YP and budget ambitions.
2. Responsible for creating the convenience strategy for Retail and working alongside our RTM team to ensure synergy & alignment across the WG&S UK business
3. Ensure all trade investments are supported with clear objectives and appropriate conditions, enabling clear measurement and evaluation of investments to help drive & improve ROI.
4. Own JBPs and Customer Account Plans that ensure agreements are clearly documented for both parties and successfully tracked to course correct any performance from an internal and external perspective
5. Manage customer compliance to agreements, through regular reviews and interventions where required.
6. Deliver targeted Cost Price Increases (CPI’s) with ability to deliver via Net Revenue Management measures where appropriate.
7. Deliver brand MES standards (distribution) in Waitrose supported by the virtual team.
8. Accountable for implementing rigorous operational standards and controls on forecasting and company spend to deliver within budgeted targets (e.g. Forecast Accuracy/Bias, Pricing, CD’s, T&E, Overheads, P-spend)
9. Develop and sustain/improve customer engagement with trade partners and key contacts.
10. Proactive member of the channel team – driving for company values on engagement, performance and development (incl. commitment to commercial competency development)
Our Ideal Candidate
11. Extensive understanding the UK Drinks Market and at least 5 years experience across the key channels of trade, ideally Grocery
12. Will have an understanding of IFS10, Hyperion and Smartview
13. An experienced sales professional, with a high level of commercial experience understanding all Profit & Loss responsibilities and proven JBP negotiation success
14. Commercially focused, with analytical & strong problem solving skills; with the ability to identify and optimise commercial opportunities
15. Strong negotiation track record delivering CPI’s and landing NPD with excellence within their customer base
16. Strong interpersonal skills with high impact and influence skill set to lead a virtual team and drive business support for one of our strategically important grocery retailers.
17. Effective budget management skills, with high executional standards and attention to detail.
18. Ability to be adaptable and manage a demanding workload with a wide portfolio of accounts, prioritising effectively.
19. Creative with an entrepreneurial spirit; to be someone who can effect positive change.
What we can offer you
20. We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plan.
21. Our employees enjoy a generous holiday entitlement and an opportunity to ‘buy’ or ‘sell’ some holiday entitlement.
22. Private Healthcare and Doctor@Hand (remote GP service).
23. Our employees can join a defined contribution pension plan. Employees contribute either 4% or 5% of salary, the company contributes 8% or 10% depending on the employee contribution. Employee contributions can be made through salary sacrifice.
24. Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues.
25. Our Life Assurance cover is a multiple of eight times your annual basic salary.
26. Product allocation so that you can enjoy our fantastic portfolio of brands.
27. Our Cycle to Work scheme allows you to hire a bike for an agreed length of time, and then snap it up for a fraction of its original value. All while making savings (at least 25%) and spreading the cost.
28. Every employee has the opportunity to claim up to £1, per year for a charity or charities for which they have raised money, volunteered their time or personally donated.
29. Learning resources to help you be your best self.