Senior Support/Technical Services Administrator
* General Administration
* Answering service queries for the field service and customers
* Scheduling works for customers with use of client portals
* Booking in works * Progress chasing
* Client liaison
* Quality System management
* Effective Diary management for field staff
* Knowledge and confident using Excel
* Capable of working unsupervised
* Diverse communication skills with attention to detail
* Ability to prioritise and deal effectively with a number of tasks simultaneousl
Our client is a water treatment/environmental services company, working primarily within the commercial/building services/swimming pool/hotel/industrial sectors. We are a serviced:based operation providing chemical treatments and expertise with an emphasis on good service and speedy communication : with a range of clients including airlines, schools, hospitals, local councils and commercial buildings. Because of the nature of the business, client confidentiality is paramount. We work closely with our customers to ensure all problems are dealt with and resolved in a professional manner with minimal disruption