As a Customer Sales Representative, you’ll be responsible for maximising sales performance whilst fostering strong relationships with our valued customers. As a valuable member of the team, you will have the exciting opportunity to lead in managing key client interactions, providing quick services maintaining customer excellence.
Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.
Job Description
This role is offered on a fixed term contract basis for 12 months. Working hours Monday - Friday 9am - 5pm (35 hours per week).
Your role as a Customer Sales Representative
* Make outbound calls to customers for accurate order-taking according to schedule.
* Handling incoming calls promptly and efficiently, providing exceptional customer care.
* Achieving targets by capitalising on orders, and promotions, and maintaining polite and prompt customer responses.
* Contributing to effective operations through administrative tasks, supporting colleagues, and engaging in account prospecting for new customers.
* Greene King support agile working which means you would be welcome to work from home for up to 2 days per week after training.
Qualifications
What you’ll bring...
* Prior experience in a customer-focused, sales or administrative role.
* Strong computer skills, including experience in Excel and Outlook.
* Collaborative teamwork expertise and problem-solving skills that align with team objectives.
* Optimistic and resilient mentality, with the courage to speak up and highlight areas for improvement.
* Optimistic and resilient mentality, with the ability to suggest, share and highlight areas for improvement.