L&D MANAGER
Fortidia UK (MBE UK / P&S UK / World Options UK ) is a leading third-party provider of shipping, fulfillment, print and marketing solutions to small and medium enterprises and consumers globally mainly via a network of independently owned and operated franchised locations.
We are searching for a
Learning & Development Manager
(Maternity Cover)
The Learning & Development Manager contributes to Company's goals achievement designing and executing training plans, aimed to reach a common and shared knowhow, behavior and corporate culture among both corporate and franchisees network. The Learning & Development Manager is also in charge of designing, planning and operating initiatives aimed to improve franchisees' technical competences.
Responsibilities
* Monitor and identify learning needs
* Design and implement learning methodologies (e.g. role-play, business games, workshop) and courses, throughout different channels (e.g. class, online, field meetings).
* Create and execute learning strategies and programs
* Measure and track learning and training performances
* Provide and coordinate trainings such as:
* New Franchisee Training
* Products and Services Training
* Competence Training
* Network Engagement Training (e.g. Conference)
* Act as a liaison and regularly interface with franchisee Education Committee via regular teleconferences and email communications
* Monitor the success of development plans and support key stakeholders make the most of learning opportunities
* Track budgets and negotiate contracts with vendors and consultants
Requirements
* 5-years experience as an L&D Manager, Training Manager or similar
* BSc/BA in Business, Psychology or a related field
* Current knowledge of effective learning and development methodologies
* Familiarity with e-learning platforms and practices
* Experience in project management and budgeting
* Proficient in G-Suite tools and Learning Management Systems (LMS)
* Excellent communication and negotiation skills
* Ability to build relationships with franchisees, employees and vendors
* A sharp business acumen and familiarity with developing Sales Skills
* Ability to evaluate and improve processes
* Strong attention to detail
* Ability to solve problems effectively and efficiently
* Availability to travel
* Excellent mastery of written and spoken English is a prerequisite together with advanced proficiency in MS Office (Excel).
* Willingness to travel
Job Type: Fixed term contract
Contract length: 9 months
Pay: £42,000.00-£46,000.00 per year
Benefits:
* Health & wellbeing programme
Work Location: Hybrid remote in Accrington BB5 5HY