Company description:
Mller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Mller which employs over 24,000 people throughout Europe. In the UK, Mller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers. The Mller brand is ranked at No.7 in The Grocers Top 100 list of Britains Biggest Brands, and is also the 7th most chosen brand in the UK.
Job description:
Were recruiting Support Advisor
We are recruiting in our Leeds Office foraLogistics Support Advisor.
The purpose of the role isto support the logistics function in clear and accurate reporting with trending and analysis. Process adherence, compliance management and support for week closures and financial impacts.
Contract Full Time / Permanent
Location - Leeds Depot (WF6 1RY)
Key Responsibilities:
To consolidate all sites daily performance and record, track and trend
Manage and report delivery issues received via a busy team mailbox and telephone calls
Record and manage delivery fail and redelivery
Manage and process delivery charges and amendments
Create and distribute daily / weekly reports
Collation and escalation of non adherences and reporting progress
Reporting clear target areas for improvement to relevant sites and monitor progress
To report on stock availabilities by sites daily including shorts and reason
Download weekly KPI reports
Tracking vehicles for delivery live updates and Delivery analysis inc vols and timings
Vehicle fill adherences and opportunities
Central Liaison with CSC on daily performance / adherences
Waste reporting including Tipping - mass balances - Loads for disposal
Turn Round Time adherence at both manufacturing sites but also customer delivery points
Ensure that a full suite from the systems is available weekly
Record and manage complaints
Shift Patterns
5 day rotating rota, over 7 days per week including weekends and bank holidays
The start and finish timesvary between 7AM - 6PM
Key skills & experience
Claims or investigative experience
Experience in Transport or Delivery role
Experience in FMCG Logistics operational environment
Stock and systems background preferred
Generating information led, effective reports and analysis
Knowledge of the dairy industry but not essential
Working to KPI Targets
Organised and detail orientated
Highly motivated
Pragmatic approach
High level of objectivity and integrity
Tenacity and ability to influence
Curious mindset and a will to improve for the wider business, not functions
Ability to produce relevant and meaningful information from multiple sources
Benefits
A competitive salary, monthly paid
33 Days Annual Holiday
Bonus
X2 Life Assurance
Company Pension Scheme
Access to the Mller Rewards discount scheme offering over 800 discounts online and in-store and the potential to make savings across grocery and clothes shopping, holidays, insurance, gifts and more
Have pride in what you achieve as a member of a team
Free onsite secured colleague car parking
TPBN1_UKTJ